Send Feedback

Your feedback helps us improve Kigali's public transport network. Whether it's a compliment, a suggestion, or a concern, we want to hear from you.

Other Ways to Reach Us

Toll-Free Helpline

Toll-Free Helpline

Email Support

feedback@ecofleet.rw

Head Office

KN 5 Rd, Kigali Heights Gasabo, Kigali Rwanda

Our Commitment

We review all feedback within 24 hours. If you've requested a follow-up, our customer service team will contact you within 2 business days to discuss your concerns or suggestions in detail.